Fees and limits
Below you can find the current fee rates for deposits, withdrawals, wallet transfers and transactions.
Account level requirements
- Account levelLevel 1
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Level 2Level 3 - Account level RequirementsLevel 1 KYC verificationLevel 2 KYC verification, Proof of address selfieLevel 3 KYC, PoA selfie, Video verification
Deposit
- MethodsFeeMinimum (Currency)
- Method
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SEPA (EUR) Fee No feeMinimum (Currency) 10 EUR - Method
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SWIFT (see available currencies)Fee 10 EURMinimum (Currency) 100 EUR (or equivalent) - Method
Faster payments (GBP) Fee No feeMinimum (Currency) 10 GBP
Withdrawal
- MethodsFee (Currency)Minimum (Currency)
- Method
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Peer to Peer (P2P) Fee No feeMinimum (Currency) 1 - Method SEPA Fee 10 EURMinimum (Currency) 20 EUR
Buy
- MethodsPayment feeService feeMinimum (EUR)
- Method Credit / Debit CardsPayment fee 2,5% + 0,42 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method APM (Alternative payment methods)Payment fee Depends on payment methodService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method FlexepinPayment fee 6,00%Service fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method Cash to CodePayment fee 7%* + 0,25 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method CashlibPayment fee 8%Service fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method MultibancoPayment fee 7% + 0.5 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method Apple PayPayment fee 2.5% + 0.42 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method Google PayPayment fee 2.5% + 0.42 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method Pekao24Payment fee 3% + 0.36 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method PIXPayment fee 9.49% + 0.30 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method Skrill / PaysafecardPayment fee10% + 0.29 EURService fee 4%Minimum (EUR) 10 EUR (or equivalent)
- Method AstropayPayment fee7%**Service fee 4%Minimum (EUR) 10 EUR (or equivalent)
- RegionPayment fee**
- Region Africa Payment fee 7.8%
- Region Asia Payment fee 6.9%
- Region India Payment fee 10.5%
- Region LATAM Payment fee 7.8%
- Region Rest of the WorldPayment fee 7%
*7% For transaction in EUR, 8% for transactions in other currencies
Account fees
Voucher redemption
- DestinationService feeNetwork fee
- Destination Internal walletService fee 4%Network fee 2 EUR
- Destination External walletService fee 4%Network fee 2.5 to 10 EUR, depending on how busy is the network
The price (exchange rate) of cryptocurrencies will include a markup of our cryptocurrency provider. Markup can vary depending on current market conditions. Exchange rate is always visible to the user prior confirming the redemption.
Daily limits
- MethodsLevel 1RequirementsLevel 3
- Method CardLevel 1 500Level 2 5000Level 3 20000
- Method FlexepinLevel 1 935Level 2 935Level 3 No limits
- Method Cash to CodeLevel 1 5000Level 2 10000Level 3 No limits
- Method CashlibLevel 1 1250Level 2 1250Level 3 50000
- Method Other APMsLevel 1 1000Level 2 10000Level 3 No limits
- Method SEPALevel 1 1000Level 2 10000Level 3 100000
- Method Faster PaymentsLevel 1 1000Level 2 10000Level 3 100000
- Method SWIFTLevel 1 1000Level 2 5000Level 3 100000
Daily limits are calculated in Euro or equivalent
Weekly limits
- MethodsLevel 1Level 2Level 3
- Method FlexepinLevel 1 2340 Level 2 2340 Level 3 No limits
Weekly limits are calculated in Euro or equivalent
Monthly limits
- MethodsLevel 1Level 2Level 1
- Method CashlibLevel 1 2500 Level 2 2500 Level 3 50000
Monthly limits are calculated in Euro or equivalent
Annual limits
- MethodsLevel 1Level 2Requirements
- Method CashlibLevel 1 15000Level 2 15000Level 3 200000
Annual limits are calculated in Euro or equivalent
Daily limits
- MethodsLevel 1Level 2Level 3
- Method Crypto Voucher giftcardLevel 1 No limitsLevel 2 No limitsLevel 3 No limits
- Method Transfer to seller accountLevel 1 No limitsLevel 2 No limitsLevel 3 No limits
- Method External depositLevel 1 No limitsLevel 2 No limitsLevel 3 No limits
Daily limits
- MethodsLevel 1Level 2Level 3
- Method External walletLevel 1 5000Level 2 30000Level 3 No limits
- Method P2P transferLevel 1 20000Level 2 No limitsLevel 3 No limits
Daily limits are calculated in Euro or equivalent
